Amazon - এ প্রচুর কর্মী নিয়োগ করছে | মাধ্যমিক/উচ্চমাধ্যমিক পাশে | কলকাতায় পোষ্টিং |

 

Shipping & Delivery Support Associate – Kolkata, India

Summary of Responsibilities - Effectively communicate in a clear and professional manner at all times - Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners - Effectively manage sensitive cases by reporting up the escalation matrix - Demonstrate excellent time-management skills - Maintains or exceeds targeted performance metrics - Actively seek solutions through logical reasoning and identify trends to suggest process improvements

Graduation/10 +2 in any specialization from a recognized university. Excellent communication skills (written and verbal) in English language. Ability to communicate correctly and clearly with all customers Good comprehension skills – ability to clearly understand and state the issues customers present Ability to concentrate – follow customer’s issues without distraction to resolution Work successfully in a team environment as well as independently Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Excellent typing skills Demonstrates an ability to successfully navigate websites Self-disciplined, detail oriented and willing to work in night shifts Team player, flexible per business requirement, ability to quickly learn & successfully adapt in dynamic environment. Apply Now